How to Navigate


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This is the home page. You can simply browse the catalogs for products from here. To order online, you must login. Search capabilities are restricted to Northern part number only until you have logged in. If you are going to search and purchase a product, we recommend going right to the Sign In link and logging in before browsing for your product. Once signed in, you will stay signed in for up to 4 hours without activity. After 4 hours, the system will log you out due to inactivity.


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This is the page that you come to after choosing the Sign In link. Enter your username and password in the login box to continue. If you haven’t requested a login, please click the request login link, fill out the form and click submit. A username and password will be sent to you if you are currently a Northern customer. 


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Once you have been given a username and password and you sign in, you may be asked to choose your customer and/or ship-to before being completly signed in. Once you choose your ship-to and click Submit, you will be signed in. 


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Once logged in, you will notice that the system recognizes what company you are with, what store you are (if one was chosen) and you can see what warehouse you are shopping out of. This new site, allows for easy change of warehouse by clicking the pull down menu and selecting a new location, BUT… keep in mind, if you change the warehouse and you had items in your cart, the items MAY drop from the cart if the item is not available from the newly selected warehouse. 


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Browse a catalog of products, or enter a Northern product number. If you're logged in, you can also enter an OEM number, or cross reference number.


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Once you choose a catalog, you will be brought to a screen that lets you choose to search by application or in some catalogs the option of searching by category. You will be able to do a continuous drill down as you go further into the catalog until you come to a product list page. 


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On the item detail page, you can see a larger picture, the Item Details, Alternate Views of the product, and additionall information if available. You can also see availability, check other warehouses, see your cost as well as jobber price, and have the ability to add to your cart from this page as well.


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When you get to the part click on the shopping cart icon, enter a quantity and then click "Add To Cart". You can see availability and pricing if you are set up that way.  You can check availability in other locations by clicking the “View Warehouse Avail” link.  This will show all locations that have this product In Stock. You can also start a wishlist from this screen by clicking the “add to wishlist” link. This wishlist will be saved in Wishlists, under the My Account Link at the top. 


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Quick order entry can be used if you know exactly what part(s) you need and just want to place the order. Click the Quick Order link at the top of the page. Enter the part number and tab over to the quantity. When finished, click the Add All To Cart & Check Out button. Then procede to checkout.


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In order to checkout, click the cart icon on the upper right of your screen if not already in the checkout process. When you click "Check Out", this is the screen you see. It shows you everything that you have in your cart and the quantities. You can choose to add quantities and update your cart, Remove Items from your cart, continue shopping or continue checkout from here.


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On the first page of checkout, you have the option of keeping your ship-to info as selected (either the default ship-to address or the store # address that you selected at sign in) or if you are having the item drop-shipped you can click the “Enter Drop Ship Address” button then fill in the pertinent information for Drop Ship. Click Continue.  If you are a customer that has chosen a Store Ship-to at sign in, please review to make sure that you have selected the correct location.


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On the Review page, you can double check your parts and quantities, enter your PO number (required), enter notes if necessary specific for the order and choose your preferred shipping method. Once this is done, you can click "Place Order". If you aren’t ready to submit the order, you can also save it for later. 


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Once you place your order, you will receive a confirmation number. Please keep record of this number as it is your order number and you will need it for reference on questions regarding the order. You may print it if you'd like.


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To view your order history click on the My Account link at the top right of your screen. Then click Orders at the left of your screen. You can enter the time frame that you want to look at by entering a date range. You can also search for orders by entering in your confirmation # or order / invoice number in the Order Number field.


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If you forget your password, you have to choose the option “Forgot Password?” at sign in to have a new one emailed to you. Once you have gotten the email with the newly created password, sign in using that password, go to My Account, Account Settings. Here you can enter the password that was sent to you, and then create a new password that you will remember.